Need Emergency Support?
The emergency support procedure below is designed to help if you aren’t able to reach us using standard support, and you have any of the following problems:
- Site or email down (first be sure your Internet connection is working to other sites)
- Errors in sites that prevent transactions or are costing your business revenue
Dial +1.919.334.6851.
You will be prompted to select emergency support. Leave a complete message with the phone number where you can be reached. As soon as you hang up, an advanced notification and escalation system will page multiple technicians 24 hours a day to respond to your issue. Note: Be sure that you do in fact have a true emergency. Use of emergency support in non-emergency situations may result in additional charges or account cancellation.

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